Getting Email on Your Smartphone (for Employees)

Author Stanley Stephney on September 9, 2020 | Print | Bookmark

Introduction


To keep up with all things in the office even when on the go, you may find it most effective to put your Alcorn Email on your smartphone. This KB article will walk you through the process of getting Alcorn Student Email set up on your smartphone, Android or iPhone.


Getting Alcorn Mail on an iPhone/iOS Device

Please note that the bold text indicates text that you should see on your screen.
  1. Open the Settings app.
  2. Tap on Passwords & Accounts, then tap Add Account, and then tap Exchange.
  3. When prmopted, enter your full Alcorn Email address (e.g., quanesha@alcorn.edu or ksutter@alcorn.edu). For Description, type Alcorn Gold Mail.
  4. Next, tap Sign In to sign in to your Alcorn Email account, and if prompted, enter your Alcorn Email password. At this step, your iPhone will attempt to automatically set up your account on your phone. If it jumps to the screen asking you what to sync, skip to Step 6.
  5. If you iPhone can't figure out the settings, then you'll need to enter them manually:
    • For Email, put in your full Alcorn email address if it's not already there.
    • Server should be email.alcorn.edu
    • Domain should be ALCORN in all caps.
    • Username should be your full Alcorn Email address.
    • Password should be the password to your Alcorn Email account.
    • Description should be Alcorn Gold Mail
  6. Next you'll need to choose what information to sync with your phone, making sure to include Mail at the least.
  7. Tap Save.

Getting Alcorn Student Email on your Android Device

Please note that the bold text indicates text that you should see on your screen.

  1. On your Android smartphone, go to your system Settings (see your phone manufacturer's manual to learn how to get to system settings).
  2. In your settings, go to Accounts and add a new Account.
  3. When prompted to choose a type of account, choose an Exchange account.
  4. Next, enter your full Alcorn Email address and tap the Next button. This brings you to a prompt to the Alcorn login screen; here, enter the password to your Alcorn Email account and tap Sign In.
  5. Next, you may be asked to accept permissions to receive emails on your phone. Tap Accept here.
  6. On the next page, tap Next to have your phone start setting up your Alcorn Email account. This step may take up to several minutes.
  7. If all went well, you should get a message saying that your account is ready to go. Tap the Done button.

When you're done, go to the Gmail app, and in the upper-right corner, tap on the account icon. This should show you a list of accounts in your Gmail app, including the Alcorn account you've just added. Just tap on the Alcorn Email account to see the Inbox for that account. Please note that for the first time it may take several minutes before your email loads on the screen.


If you have trouble with any of these steps, for iPhone or Android, you can call 601-877-6182 or email helpdesk@alcorn.edu for further assistance.

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Category: How do I????, Email

Last updated on September 9, 2020 with 83 views