Alerts and Known Issues

Active alerts and updates about technology and unresolved issues. Updated regularly by the emergency response team.

  • Completed - Banner Upgrade - Planned

    The Center for Information Technology Services (CITS) is working to upgrade Banner software from 8.3-8.5 in the production schedule.

    BANNER and the auxiliary systems (Banner Self-Service, Online Class Attendance, ASUCOPS, etc.) will be unavailable Tuesday, December 28, 2010 through Thursday, December 30, 2010.

  • What are Website Security Certificates?

    Occasionally when a user attempts to access a secure website an error message is displayed which says, “Website security certificate is invalid”. This article will help the user understand this message and the available options.

  • Accessing BigBlueButton Conferences in Firefox

    As of 3/20/2019, some Firefox users have reported trouble accessing their Conference/BigBlueButton session in Canvas. This article explains the steps to 2 possible solutions to fix this issue.