How do I????

Common Asked question and the solutions.

  • How to Disable Pop-Up Blockers for Cengage MindTap/MindLinks

    In Blackboard (Bb) Learn, you may need to see pop-up windows from publisher websites/webapps, but you won't see those pop-ups because your browser blocked them. This article will list your options when it comes to allowing pop-ups for Cengage MindTap/MindLinks and how to allow pop-ups in Firefox and Chrome.

  • How to Log in To Dorm Wi-Fi (ASUResNet)

    Beginning September 2017, the Alcorn State CITS Network Team has deployed a new wi-fi network on campus -- ASUResNet. This article explains how to set up your device with the new wireless network.

  • How to Encrypt Email Messages

    On occasion, you may have to send messages containing sensitive data to users outside of the University. To send email securely, you'll need to encrypt your email message. This article will go through how to steps to encrypt email messages in Microsoft Outlook.

  • How to Set Your Computer Up to Encrypt Email

    On occasion, you may have to send messages containing sensitive data to users outside of the University. To do this successfully, you'll need to use the Encrypt your email message, but before doing this, you'll need to set up the ability to Encrypt email messages in Microsoft Outlook. This article goes through the steps it takes to set up the Add-In necessary to Encrypt email in Outlook.

  • How to Install University Software

    CITS has a set of software that is reviewed, approved, acquired, and made available to all University members as official University software. This article explains how to install University software on your University computer.

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